Client: Multi-location Restaurant
Objective: Evaluate service speed, food quality, and employee professionalism across 5 locations.
Method: On-site mystery shopping visits and customer surveys.
Results: Found that average service time was 12% longer than target; feedback highlighted inconsistent staff behavior.
Outcome: Businesses gained detailed improvement strategies for training and operational consistency.
Project Details
- Category: impact
- Client: Kers
- Location: Usa
- Year Of Complited: 2018
- Project Value: 50k
- Surface Area: Skermset
- Architect: Istiak