1. Observation Skills
You must notice details — from how a staff member greets you to how products are displayed. A keen eye for observation ensures accurate and useful feedback.
2. Communication & Reporting
After every assignment, you’ll complete a report. Writing clear, objective observations is key to maintaining credibility and getting consistent assignments.
3. Time Management
Balancing multiple assignments or deadlines requires planning. Punctual reports lead to higher ratings and better-paying projects.
4. Ethical Conduct
Integrity is non-negotiable. A mystery shopper must remain unbiased and report honestly, without influence or exaggeration.
5. Professionalism & Tech Readiness
Most mystery shopping today uses online platforms or apps for reporting. Being comfortable with technology ensures smooth participation and faster payments.
At VeriShop Insights, we train and support every evaluator to uphold these professional standards.